Fine-Tuning Writing and Proofreading Skills

Geoff Myers

Category: Business Communications

Length: 4–8 hours

Prerequisite: None

Description:

Approximately 90% of workers use email at work, and all could benefit from this “netiquette” course. Participants will gain useful tips on how to effectively write an email that provides problem-resolving responses to client inquiries. They will acquire an effective strategy for analyzing clients’ needs and composing effective responses, using real-time examples.

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