Category: Conflict Resolution
Length: 4–8 hours
The typical manager spends 25 to 40% of his or her time dealing with workplace conflicts, according to a Washington Business Journal article. Work is stressful enough without the worry of interoffice conflict. This worthy course examines day-to-day workplace conflicts, providing practical yet effective strategies to handle conflicts in a productive manner. Additionally, participants will discover creative approaches that encourage them to be a part of the solution rather than a passive bystander.