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Our Courses


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Course Name (click to sort ↑↓) Category (sort ↑↓) Length (↑↓)
Boosting Technicians’ Customer Service Performance → Customer Sales, Service, & Marketing → 8 hours
Converting Prospects to Customers → Customer Sales, Service, & Marketing → 8 hours
Customer Relationship Building → Customer Sales, Service, & Marketing → 8 hours
Focus on Excellence → Customer Sales, Service, & Marketing → 4–8 hours
Fundamentals of Successful Sales → Customer Sales, Service, & Marketing → 8 hours
Introduction to Email Marketing → Customer Sales, Service, & Marketing → 4 hours
It’s In Your Hands – Less Stress and Better Customer Service → Customer Sales, Service, & Marketing → 4 hours
Maximizing Customer Service Performance (MCSP) → Customer Sales, Service, & Marketing → 4–16 hours
Maximizing Customer Service Performance (MCSP) for Technicians → Customer Sales, Service, & Marketing → 4–8 hours
Relieving Call Center Agent Burnout → Customer Sales, Service, & Marketing → 4 hours
Selling Is Serving the Customer! → Customer Sales, Service, & Marketing → 6 hours
Successful Sales at AT&T → Customer Sales, Service, & Marketing → 8 hours
Telephone Customer Service Skills → Customer Sales, Service, & Marketing → 6 hours
Telephone Etiquette → Customer Sales, Service, & Marketing → 8 hours
Understanding Prospects and Gaining Customers → Customer Sales, Service, & Marketing → 8 hours
Utilizing Technicians’ Knowledge to Meet Customer Needs → Customer Sales, Service, & Marketing → 8 hours

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